01Live
TheWorkingGM
Practical hospitality operating systems, diagnostic reviews and management tools for hotels, restaurants, pubs and accommodation businesses.
Buy hospitality tools →Hospitality operator · Founder · Builder
Paul Gavshon
Thirty-plus years of practical leadership across hospitality, accommodation and complex operations in Australia, Ireland, the United Kingdom and Asia.
30+years in hospitality
Globaloperational experience
1994professional career began
3founder-led ventures
About Paul Gavshon
Frontline experience, translated into practical systems.
Paul Gavshon is a hospitality operator whose career began in professional kitchens and progressed through hotels, pubs, restaurants, tourism, multi-venue management and remote workforce accommodation.
His experience includes Club Med roles in Asia, expedition tourism in Western Australia, general management at the Beadon Bay Hotel, seven years running hospitality businesses in Dundalk, and senior operational responsibility with Sodexo in Western Australia.
Today, Paul uses that experience to build useful businesses and practical ideas: stronger hospitality operations through TheWorkingGM, responsible loved-one memory preservation through HoldMyStory, and early-stage trust and provenance work through VerisAI.
Founder portfolio
Three ventures. One practical point of view.
Each project starts with a real problem, then works backwards to a useful and human solution.
02In development
HoldMyStory
A loved-one memory platform in development for safeguarding voices, stories, photographs, videos, messages, recipes and family traditions with dignity and consent.
Visit HoldMyStory →03Early stage
VerisAI
An early-stage trust and provenance concept intended to support responsible verification, consent and digital-legacy work behind the scenes.
Visit VerisAI →Selected experience
A career built in real operations.
- 2022–2026Sodexo · Western Australia
Project and facilities operations in remote workforce accommodation.
- 2015–2022The Inn Scene · Dundalk, Ireland
General management across pub, restaurant and accommodation venues.
- 2012–2015Beadon Bay Hotel · Onslow, Western Australia
Hotel general management in a demanding regional market.
- 1994–2012Kitchens, Club Med in Asia and expedition tourism
A frontline foundation in food, service, people and guest experience.
Latest insights by Paul Gavshon
Useful ideas for better operations.
Founder perspective
Paul Gavshon: Why TheWorkingGM, HoldMyStory and VerisAI Are Built Around Trust
How Paul Gavshon connects practical hospitality operations, responsible memory preservation and digital trust across three distinct founder-led ventures.
By Paul Gavshon·7 min read
Profit & control
The Seven Profit Leaks I Check First in a Hospitality Business
A practical field guide to labour, purchasing, waste, menus and the daily routines that quietly decide whether a busy venue makes money.
By Paul Gavshon·7 min read
People & leadership
Kindness, Respect and High Standards Belong Together
Why strong hospitality leadership does not require fear, humiliation or chaos—and how respectful management improves standards and retention.
By Paul Gavshon·6 min read
TheWorkingGM
Better control starts with one honest look at the operation.
Explore Paul's practical hospitality tools and Operations Health Check through TheWorkingGM.
Buy hospitality tools